Patient Portal Guidelines
Your portal is a valuable membership benefit. Administrative messaging (scheduling, refills, supplements, payments, contact or pharmacy updates) are unlimited and encouraged—please use it freely.
Medical concerns are often less straightforward, and do not always lend themselves to asynchronous messaging. If your question for your provider is a quick “yes/no” or a clarification of a recent visit discussion, we can usually handle that quickly and safely within the portal.
However, if you have any new symptoms, a question about your treatment, or are asking about possible new treatments, these are more complex questions. They require your provider to review your history and make professional medical decisions. If a brief phone visit is a better way to answer your question, we will call you to schedule it. To keep communication efficient, please keep messages focused and concise; ongoing back-and-forth is usually better handled by a quick phone call. Thank you for your understanding.
Please Log In
Use the form below to sign in to the patient portal to begin managing your records. If you have not logged in before and are a patient who did not sign up online, then you must sign up for an account next time you are in the office.